Busque una promocion de su interes:
Spanish Arabic Belarusian Chinese (Simplified) Croatian Danish Dutch English French German Greek Hebrew Italian Japanese Korean Norwegian Portuguese Russian Slovenian Swedish Polish Hungarian Romanian

jueves, 19 de mayo de 2011

Get Real Bottom-Line Results With an Effective Contact Call Center Strategy

eSeminars Event
Join this timely eSeminar to hear from CDW Unified Communications expert Duke Bond, who will outline the latest trends in contact centers including social media integration, and show real-world case studies of how an effective contact center strategy can pay off with real bottom-line results.

Attendees will learn:
  • How to integrate CRM and analytics into call center processes
  • How connecting with social media can deliver new opportunities before your competitors are even aware of them
  • Why your websites need multi-channel tools like agent click-to-talk - and how to enable it quickly and easily
  • Where to utilize video in your contact center - and how it can increase customer satisfaction while saving you time and labor
Don't wait - register now for this complimentary webinar and bring your questions for CDW's experts to address during the live Q&A following the presentation

May 19, 2011
2:00 pm ET / 11:00 am PT
Duration: 60 minutes

Share this webinar:


Duke Bond
Solution Architect

Michael Krieger
Market Expert
Ziff Davis Enterprise

Comunicate con nosotros completa los datos

Interesado en / Interested in
Nombre /  Name
Apellido  / Last Name
Correo / E-mail
Direccion / Address
Ciudad / City
Estado / State
Pais  / Country
Codigo Postal / PostCode
Telefono / phone
Comentarios acerca de su consulta